01When it ships
Orders ship within 3–5 business days of purchase.
If something ever holds an order up, we’ll email you before those days are up, with a new date and the option to cancel for a full refund.
02Cancelling before it ships
Email arthur@jaritgolf.com any time before your order ships and we’ll cancel it and refund you in full, with no fees and no questions. Refunds go back to your original payment method, and banks usually show them within 5–10 business days.
03Where we ship
We ship to addresses in the United States, and shipping is free on every order. We can’t ship internationally yet.
04Delivery and tracking
- Every Speed Machine ships in its own box by USPS Ground Advantage, which usually arrives 2–5 business days after it ships.
- An order of more than one arrives as separate boxes, each with its own tracking number.
- When your order ships, we’ll email you the tracking.
05Lost or damaged parcels
If tracking shows your parcel as delivered but you can’t find it, or it arrives damaged, email us within 14 days of the delivery date, with a photo of any damage. We’ll work with the carrier and, if the parcel was lost or damaged in transit, send a replacement or refund you.
06The putting guarantee
- Every Speed Machine comes with our putting guarantee: if you aren’t putting better, in your own judgement, return it within 30 days of delivery for a full refund. We pay the return label.
- There’s nothing to prove: just tell us it hasn’t helped. Email arthur@jaritgolf.com and we’ll send a prepaid USPS return label. Returns sent without contacting us first may take longer to process.
- Send back everything that came in the box (the Speed Machine, the putting mat, the USB-C cable and the phone stand) in good condition, ideally in the original packaging.
07Refunds
Once your return arrives and we’ve checked it, we refund the full price you paid, including the sales tax, to your original payment method, usually within a few days. Your bank may take another 5–10 business days to show it.
08Warranty
- Every Speed Machine has a 1-year limited warranty from the delivery date against defects in materials and workmanship.
- If something goes wrong, email us with a short description or video. We’ll troubleshoot with you and, if it’s covered, repair or replace it, or refund you if neither is possible.
- The warranty doesn’t cover normal wear, cosmetic marks, or damage from accidents, misuse, water or modification.
This warranty gives you specific legal rights, and you may have other rights that vary from state to state.
09Contact
Anything about your order: arthur@jaritgolf.com.